POSUSA FAQ

Here are direct answers to the questions small businesses ask most before signing up for POSUSA's free POS system.

Is POSUSA really free?

Yes. POSUSA is $0 a month with no contract and no setup fee. The only cost is card processing. You can add an optional card fee so card customers help cover it, or turn the fee off and pay about 3.9% + 30¢ per card transaction yourself. Cash sales cost nothing.

Is there a contract?

No. There's no contract, no minimum term and no cancellation fee. Use POSUSA as long as it works for you and stop whenever you want.

What hardware do I need for POSUSA?

None to start. The register, dashboard and menu page run in a web browser on the phone, tablet or laptop you already own. Customers can pay from their own phones by scanning a QR code. For tap and chip at the counter, POSUSA works with Stripe Terminal readers, including the BBPOS WisePOS E and the Stripe S700.

How do I take card payments with POSUSA?

During signup, we'll set you up with Square for tap-to-pay and a free card reader. Prefer to take cards inside POSUSA? Connect a Stripe account in Settings. Square runs separately from POSUSA, so card sales taken through Square stay in your Square account.

What is the POSUSA card fee?

It's an optional fee added to card payments at checkout. It's 4% by default and adjustable from 0% to 5% in Settings. It's calculated on the subtotal before tax, applies only to card payments, and customers see it at checkout. Cash customers pay the listed price.

When do I get paid?

Card payments taken in POSUSA go to your own Stripe account, and Stripe deposits them to your bank on the schedule set there, typically about 2 business days. If you take cards through Square, payouts follow your Square account's schedule.

Can I use POSUSA for cash only?

Yes. Choose cash only during setup and the register, menu page, QR codes, table seating, promo codes and customer list all work right away. You can add card processing later without starting over.

How many products can I add?

Up to 50 products, with as many categories and modifiers as you need. That covers most small menus. If your menu is bigger, email support@posusa.com.

Does POSUSA work for restaurants with tables?

Yes. Table seating includes a drag-and-drop floor plan, open tabs by table, QR pay-at-table and kitchen ticket printing. Every device stays in sync in real time.

Can customers order online?

Yes. Every POSUSA store gets a public menu page at app.posusa.com/your-store-name where customers browse, order and pay. The page goes live with your first product, and online payment turns on once you connect Stripe.

How do I cancel or delete my POSUSA account?

There's no bill, so there's nothing to cancel. Just stop using it. To delete your account, email support@posusa.com and we'll remove it.

How do I get help with POSUSA?

Call POSUSA at (888) 243-3831 and a POS specialist will get back to you, or email support@posusa.com.

POSUSA has helped small businesses compare and choose POS systems since 2011. Learn more about the company behind POSUSA's free POS.

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Questions? Call POSUSA at (888) 243-3831 and a POS specialist will get back to you, or email support@posusa.com.